Privacy & GDPR

We take your privacy very seriously.

No information or data you provide here will be given to third parties.
No information on payment by card or bank transfer is stored here, but done via trusted third party encrypted pages.

This site uses cookies for the management of customer accounts. By creating an account and logging in, you accept the use of cookies.

Personal data 
By shopping at NetKanaler.se you accept our data protection policy and our processing of your personal information. We protect your personal privacy and do not collect more information than necessary to process your order. We do not sell or otherwise distribute your information to third parties without legal basis. NetKanaler.se is responsible for the processing of personal data that you provided to us as a customer. Your personal information is processed by us in order to handle your order as well as in those times when you have requested newsletters or promotional offers - to customize marketing for your individual needs.

Below is a summary of how we store and process your data in accordance with the Data Protection Ordinance (GDPR).

10.1 What is a personal task?
A personal data is all information directly or indirectly attributable to a natural person.

10.2 What data do we store?
In order to handle your order and answer questions related to your order (customer service), we will store your first and last name, address, phone number, email address, IP address and purchase history. Your information is stored as long as we have a legal basis to process your information, for example, to complete the agreement between us or to comply with a legal obligation, such as the accounting laws.

10.3 Legal basis
In connection with a purchase, your personal information is processed to complete the agreement with you. Marketing, promotions and similar mailings will be made with the consent of you.

10.4 What tasks are shared and for what purpose? 
10.4.1 Payment provider
Upon completion of purchase, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and phone number. If you choose to pay with invoice, you will also be saved with your payment provider. The information is saved in order to complete the purchase and to protect the parties from fraud. The payment service providers (payment services) we use are: Paypal, Swish. 

10.4.2 Shipping company
In order to deliver your orders and complete our agreement, we need to share specific information with the shipping company. What is shared with the shipping company is the first name, last name and address of delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification. The freight companies we work with are: Postnord. 

10.4.3 Newsletter
If you have chosen to subscribe to our newsletter, share your first name, surname and e-mail address with our newsletter provider. This is to keep you updated with information and promotional offers.

10.5 Right of access
You have the right to extract any information about you with us. Extracts are delivered electronically in a readable format.

10.6 Right to rectification
You are entitled to ask us to update incorrect information or to supplement information that is inadequate.

10.7 The right to be forgotten
You can at any time request that the information relating to you be deleted. There are few exceptions to the right to delete, such as if it is to be retained in order for us to fulfill a legal obligation (for example, according to the Accounting Act).

10.8 Responsible for data protection 
NetKanaler.se is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

10.9 How we protect your personal information
We use industry standards such as SSL / TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal information and passwords.